Terms & Conditions

INTRODUCTION

By accessing and using the ChokoLux website, you agree to comply with these Terms & Conditions. Please read them carefully before placing an order or using our services.
These CHOKOLUX terms and conditions explain the terms that apply when you browse our website or place an order. Please read them carefully before using the website or purchasing our chocolate bars and gift boxes.

PRODUCTS & INFORMATION

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on the ChokoLux website are accurate and up to date. Product appearance may vary slightly from displayed images.

ORDERS & PAYMENT

Orders placed through the ChokoLux website are subject to product availability and order confirmation. We reserve the right to cancel or decline an order where necessary. Payment must be completed through the payment methods available at checkout.

SHIPPING & DELIVERY

Shipping and delivery are handled according to the policies published on the ChokoLux website. Delivery timelines may vary depending on the delivery location, order processing requirements, courier availability, and circumstances beyond our control.

CANCELLATION & RETURNS

Order cancellations, returns, replacements, and refunds are handled according to the policies published on the ChokoLux website. Customers should review the applicable policy before requesting a cancellation, return, replacement, or refund.

INTELLECTUAL PROPERTY

All content on the ChokoLux website, including logos, text, product images, graphics, designs, and other materials, is owned by or used by ChokoLux with appropriate rights. Such content may not be copied, reproduced, modified, or distributed without prior permission.

USER RESPONSIBILITIES

You agree to use the ChokoLux website only for lawful purposes and not to misuse the website, interfere with its operation, attempt unauthorized access, or engage in activities that may harm the website or other users.

LIMITATION OF LIABILITY

To the extent permitted by applicable law, ChokoLux will not be responsible for losses or damages arising from the use of the website, temporary website unavailability, delays caused by third parties, or events beyond our reasonable control.

GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in India.

CONTACT US

For questions about these Terms & Conditions, your orders, or our services, please contact ChokoLux through the contact details provided on our website.
For questions about these terms and conditions, please contact CHOKOLUX customer support.